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	<title>Think Consulting Solutions &#187; Linda Allen</title>
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	<link>http://www.thinkcs.org</link>
	<description>We are currently in BETA (please don&#039;t panic)</description>
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		<title>Supporter services and donor care &#8211; part 2</title>
		<link>http://www.thinkcs.org/2010/02/supporter-services-and-donor-care-part-2/</link>
		<comments>http://www.thinkcs.org/2010/02/supporter-services-and-donor-care-part-2/#comments</comments>
		<pubDate>Thu, 18 Feb 2010 08:47:34 +0000</pubDate>
		<dc:creator>Linda Allen</dc:creator>
				<category><![CDATA[Community Fundraising]]></category>
		<category><![CDATA[General Fundraising]]></category>
		<category><![CDATA[Individual Giving]]></category>

		<guid isPermaLink="false">http://www.thinkcs.org/?p=1762</guid>
		<description><![CDATA[
			
				
			
		
I recently had a rant about charities needing to give supporter services priority in their organisational planning and argued that brand investment is wasted if you don’t treat your donors with care, especially in the current economic climate. Meeting up with some colleagues recently we swapped horror stories about organisations not getting it right and [...]]]></description>
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		<title>Supporter Services – getting the basics right</title>
		<link>http://www.thinkcs.org/2009/12/supporter-services-%e2%80%93-getting-the-basics-right/</link>
		<comments>http://www.thinkcs.org/2009/12/supporter-services-%e2%80%93-getting-the-basics-right/#comments</comments>
		<pubDate>Mon, 21 Dec 2009 16:08:06 +0000</pubDate>
		<dc:creator>Linda Allen</dc:creator>
				<category><![CDATA[Community Fundraising]]></category>
		<category><![CDATA[Individual Giving]]></category>
		<category><![CDATA[Strategy]]></category>

		<guid isPermaLink="false">http://www.thinkcs.org/?p=1649</guid>
		<description><![CDATA[
			
				
			
		
I’ve been involved in a few projects recently which have required me to ‘test out’ some of the services charities offer to their donors. So I’ve researched the organisations, emailed queries, set up direct debits and even sent in a few good old fashioned letters and cheques. Then sat back ready to enjoy the donor [...]]]></description>
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